At Pinabooks, we specialize in providing high-quality digital resources, including ebooks and online courses, in the fields of sports medicine, osteopathic principles, kinesiology, orthopedics, nutrition, and fitness. As these are digital products, our delivery process is designed to be efficient and convenient for you.
Ebooks:
Upon successful completion of your purchase, your ebook(s) will be delivered electronically. You will typically receive access to your ebook(s) in the following ways:
- Download Link on the Confirmation Page: After your payment is processed, you will often see a direct download link on the order confirmation page. Please ensure you save the file to your device.
- Email Delivery: A confirmation email containing a download link to your ebook(s) will be sent to the email address you provided during checkout. Please check your inbox (and spam/junk folders) for this email.
- Account Access (if applicable): If you create an account on our website, your purchased e-book(s) may also be accessible through your personal account dashboard for download at your convenience.
Please ensure you have a compatible device and software (e.g., a PDF reader) to access your e-book(s). If you encounter any issues with downloading or accessing your e-book(s), please contact our customer support team at [email protected] for assistance. We will strive to resolve any technical difficulties promptly.
Online Courses:
Access to our online courses is granted immediately or shortly after your successful enrollment and payment. You will receive direct link(s) to access your purchased course materials via the following:
- Link(s) on the Confirmation Page: After your payment is processed, direct link(s) to access your course content will be provided on the order confirmation page. Please save these links for future access.
- Email Delivery: A confirmation email containing the direct link(s) to your course content will be sent to the email address you provided during checkout. Please check your inbox (and spam/junk folders) for this email.
Our online courses may include various digital formats accessible through these links, such as video lectures, downloadable documents, and other learning materials. Please ensure you have a stable internet connection to access the course content.
If you experience any difficulties accessing your online course(s) via the provided links, please contact our customer support team at [email protected] . We are here to help you get started with your learning.
General Delivery Information:
- As our products are digital, there are no physical shipping costs or delivery times associated with postal services.
- Delivery of access links is generally instantaneous or within a few minutes of successful payment. However, occasional technical issues might cause a slight delay. If you haven’t received your access links within a reasonable timeframe (e.g., within a few hours), please contact us.
- It is your responsibility to ensure that the email address you provide during checkout is accurate and that your internet connection is stable for accessing course content.
If you have any questions about our delivery policy, please do not hesitate to contact us at [email protected] .
